In this episode of the Restaurant Technology Guys Podcast, host Jeremy Julian is joined by Erin Hooper, the head of sales and customer success for Franchise Systems AI. Erin discusses the challenges faced by franchisors and how Franchise Systems AI offers a unique end-to-end solution to streamline operations. With insights from her own experiences and expertise in hospitality, Aaron explains how this comprehensive platform covers everything from marketing and sales to site selection and ongoing operations. Learn how this system can help franchisees achieve success more efficiently and effectively.
Don't miss this detailed conversation on revolutionizing franchise management!
00:00 Introduction and Guest Introduction
01:41 Erin's Background in Hospitality and Franchising
02:43 Overview of Franchise Systems AI
04:26 Marketing and Sales Process for Franchises
05:39 Customizable Applicant Portal
12:46 Onboarding and Training for Franchisees
14:30 Site Selection and Vendor Integration
19:56 Challenges in Project Management
20:13 Integrating Vendors into the Platform
20:58 Ensuring Franchisee Compliance
22:15 Post-Opening Support for Franchisees
23:45 Operational Management Tools
24:23 Marketing and AI Integration
26:22 Audit and Training Systems
28:15 Sales and Labor Analysis
29:44 The Unique Value of Franchise Systems
31:53 Pepper Lunch as the Alpha Brand
35:26 Engaging with Franchise Systems
36:36 Final Thoughts and Surprises
Connect with Us:
Website: https://restauranttechnologyguys.com/
Twitter: https://x.com/RestTechGuys
Facebook: https://www.facebook.com/RestaurantTechnologyGuys
LinkedIn: https://www.linkedin.com/company/the-restaurant-technology-guys
Disclaimer: The views and opinions expressed in this podcast are those of the guests and do not necessarily reflect the official policy or position of the Restaurant Technology Guys Podcast.
Don't miss this detailed conversation on revolutionizing franchise management!
00:00 Introduction and Guest Introduction
01:41 Erin's Background in Hospitality and Franchising
02:43 Overview of Franchise Systems AI
04:26 Marketing and Sales Process for Franchises
05:39 Customizable Applicant Portal
12:46 Onboarding and Training for Franchisees
14:30 Site Selection and Vendor Integration
19:56 Challenges in Project Management
20:13 Integrating Vendors into the Platform
20:58 Ensuring Franchisee Compliance
22:15 Post-Opening Support for Franchisees
23:45 Operational Management Tools
24:23 Marketing and AI Integration
26:22 Audit and Training Systems
28:15 Sales and Labor Analysis
29:44 The Unique Value of Franchise Systems
31:53 Pepper Lunch as the Alpha Brand
35:26 Engaging with Franchise Systems
36:36 Final Thoughts and Surprises
Connect with Us:
Website: https://restauranttechnologyguys.com/
Twitter: https://x.com/RestTechGuys
Facebook: https://www.facebook.com/RestaurantTechnologyGuys
LinkedIn: https://www.linkedin.com/company/the-restaurant-technology-guys
Disclaimer: The views and opinions expressed in this podcast are those of the guests and do not necessarily reflect the official policy or position of the Restaurant Technology Guys Podcast.
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