Where Contacts Actually Live in Systeme io (Beginner Must Know)

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Before you create email lists or send follow-up emails in Systeme.io, it helps to understand where contacts live and what they’re used for.

In this video, I walk through the Contacts section inside Systeme.io using a real account, so you can see how this works on the free plan.

Beginner note:
On the free plan, contacts are simply stored information.
Adding someone as a contact does not automatically send emails.

In this video, you’ll learn:

Where every person you add in Systeme.io is stored

What a contact is — and what it is not

Why contacts are not email lists or campaigns

How manually added contacts work

What tags do on the free plan (they’re only used when you want to trigger email follow-up)

Why empty sections like payments or email history are normal

Why you don’t need to worry about custom fields right now — and when you might add them later

This video is the foundation.
Once contacts make sense, everything else in Systeme becomes easier to understand and use correctly.

???? Next up: how a campaign workx on the free plan, and when it actually makes sense to use them.